Best Casual Dining Experience

JUDGING (100% ANONYMOUS SITE INSPECTION)

ELIGIBLE FOR ENTRY INTO THE AHA NATIONAL AWARDS

VOUCHER OR JUDGING FUNDS REQUIRED: to fund a main meal, sides and beverages for two adults to cover the cost of judging. 

OVERVIEW

This category recognises venues that deliver exceptional casual dining experiences, where the focus is on quality food and service in a relaxed and informal setting. To qualify, venues must demonstrate that they prioritize customer satisfaction, efficiency, and innovation while maintaining the essence of casual dining.

THE JUDGES WILL BE ASSESSING THE FOLLOWING POINTS

FOOD:

• Value relative to price and quality
• Presentation, quality and composition of dish
• Originality, selection and variety, including daily specials
• Accuracy and presentation of menu
• Integration of local produce
• Attractiveness of buffet presentation (if applicable)
• General quality

BEVERAGES:

• Presentation, accuracy of beverage lists
• Variety of beers, spirits, cocktails, soft drinks and coffees
• Variety of wines available by the glass
• Served at the correct temperatures
• Value for money

SERVICE:

• Presentation of staff and premises
• Cleanliness of premises
• Friendly and courteous staff
• Appropriate and efficient service

GENERAL:

• Measure of popularity
• Overall cleanliness and hygiene
• Characteristics – theme, character, decor, design
• Range of skills displayed by staff
• Success in market positioning
• Children’s interests catered for inclusive of special meals etc
• Range of promotional products and activities
• Ambience: audio visual, lighting, music