Employee Excellence in Service

JUDGING (50% WRITTEN SUBMISSION + 50% INTERVIEW)

*ELIGIBLE FOR ENTRY INTO THE AHA NATIONAL AWARDS

This category will be judged by written submission of no more than 1,000 words plus attachments where necessary, and an interview.

The written submission should address the essential elements listed here plus the following:

CATEGORY SPECIFIC QUESTIONS

  • Outstanding achievements in the nominee’s field, profession, work and/or community related
  • Demonstration of successful strategies implemented to ensure service standards for the property are upheld
  • An example of an instance where the nominee has exhibited service above and beyond all expectations in the industry

Categories

PROPERTY ACHIEVEMENT AWARDS

The following categories are judged by written submission. Entries are limited to ONE nomination per venue in each category:

PEOPLE AWARDS 

The following categories are judged firstly by written submission, and then by an interview. Entries are limited to ONE nomination per venue in each category.

Interview guidelines

Applicants are awarded on their performance with the nominating property, over the qualifying period 1 January 2024 – 2 May 2025. The candidate must be available to appear for an interview via zoom between 2 June - 25 July 2025. Applicants require a minimum of 6 months employment with the nominating property.

EXPERIENCE AWARDS

The following categories are judged 100% by anonymous site inspection some which require vouchers or funds to be provided to cover the cost of judging. Entries are limited to ONE nomination per venue in each category:

Judging voucher information guidelines

Best Live Music Venue is judged 25% written submission, 25% interview & 50% site visit) . Entries are limited to ONE nomination per venue in each category:

FOOD AWARDS 

The following categories are judged 100% by anonymous site inspection, which require vouchers or funds to be provided to cover the cost of judging. Entries are limited to ONE nomination per venue in each category:

Judging voucher information guidelines

ACCOMMODATION AWARDS 

The following categories are judged 100% by anonymous site inspection, which require vouchers or funds to be provided to cover the cost of judging. Entries are limited to ONE nomination per venue in each category:

Judging voucher information guidelines

OVERALL HOTEL AWARDS  - nominations are not required 
  • People’s Choice - NEW
  • Hotel of the Year - Accommodation Division
  • Hotel of the Year - General Division