Best Restaurant

JUDGING (100% ANONYMOUS SITE INSPECTION)

ELIGIBLE FOR ENTRY INTO THE AHA NATIONAL AWARDS

VOUCHER OR JUDGING FUNDS REQUIRED: to fund an entrée, main meal, sides, dessert and beverages for two adults to cover the cost of judging. 

OVERVIEW

This category is open to venues offering full table service, delivering exceptional dining experiences with high-quality cuisine, ambiance, and customer service.

GENERAL CRITERIA

  • Décor, design, ambience, atmosphere, lighting, and comfortability
  • Quality and appearance of the venue (furniture, table setting, crockery, cutlery, glassware)
  • Popularity of venue and alignment to local market
  • Pricing relevant to local market, quality of the restaurant and restaurant experience
  • Hygiene and cleanliness (all areas including restrooms)
  • Original and innovative wine list with a range of wines served by the glass and bottle
  • Innovation and creativity incorporating the overall theme of the restaurant with the food and beverage offerings

FOOD AND BEVERAGE CRITERIA

  • Menu/food experience and offerings (presentation, accuracy, appearance, variety, and quality)
  • Beverage experience and offerings (presentation, accuracy, appearance, variety, and quality)
  • Evidence of specials for food and beverage

EXPERIENCE CRITERIA

  • Excellent customer service
  • Staff presentation and quality of interaction (willingness to make recommendations)
  • Staff knowledge of all products with the capability of food and wine matching with dishes offered
  • Efficiency of order taking, meal delivery, table clearing
  • Staff well-groomed
  • Service consistent with a restaurant experience

Categories

PROPERTY ACHIEVEMENT AWARDS

The following categories are judged by written submission. Entries are limited to ONE nomination per venue in each category:

PEOPLE AWARDS 

The following categories are judged firstly by written submission, and then by an interview. Entries are limited to ONE nomination per venue in each category.

Interview guidelines

Applicants are awarded on their performance with the nominating property, over the qualifying period 1 January 2024 – 2 May 2025. The candidate must be available to appear for an interview via zoom between 2 June - 25 July 2025. Applicants require a minimum of 6 months employment with the nominating property.

EXPERIENCE AWARDS

The following categories are judged 100% by anonymous site inspection some which require vouchers or funds to be provided to cover the cost of judging. Entries are limited to ONE nomination per venue in each category:

Judging voucher information guidelines

Best Live Music Venue is judged 25% written submission, 25% interview & 50% site visit) . Entries are limited to ONE nomination per venue in each category:

FOOD AWARDS 

The following categories are judged 100% by anonymous site inspection, which require vouchers or funds to be provided to cover the cost of judging. Entries are limited to ONE nomination per venue in each category:

Judging voucher information guidelines

ACCOMMODATION AWARDS 

The following categories are judged 100% by anonymous site inspection, which require vouchers or funds to be provided to cover the cost of judging. Entries are limited to ONE nomination per venue in each category:

Judging voucher information guidelines

OVERALL HOTEL AWARDS  - nominations are not required 
  • People’s Choice - NEW
  • Hotel of the Year - Accommodation Division
  • Hotel of the Year - General Division